i02: Sustainable e-services, based on interoperability and use of data for increased transparency and efficiency (70 M€)
In this aspect, PRR funding will create the conditions for enhancing the impact of reformulated public services. In concrete terms, a better and more efficient public service that makes life simpler for citizens and makes the business environment easier for enterprises cannot be achieved simply by changing the “front door” of public services, regardless of the channel used. To this end, these digital services must “communicate” effectively with each other and promote data sharing between Public Administration bodies so as to reduce redundancies in the provision of information and procedures that are unnecessary for the execution of processes associated with citizen and, especially, business life events.
This investment will focus on:
- Enhancing governance and capacity for the secure reuse of data;
- Strengthening the Dados.Gov service as the Public Administration’s open data portal and encouraging its use with more features, more connected real-time data and the publication of persistent identifiers for data referred to in official documents, thus leveraging the communication of transparency, among other purposes;
- Promoting the creation of integrated infrastructures for specific purposes. To this end, an example will be set with an integrated information infrastructure for territorial knowledge of the country, in terms of housing, the demographic and socio-economic characterisation of families, commercial, industrial and agricultural activity, which will be required to be interoperable with other public and/or private organisation systems.
This investment will also ensure interoperability with the Single European Digital Portal under the SDG Regulation.
To this end, the AMA (Agency for Administrative Modernisation) will create and use a transversal data governance mechanism that, among other purposes, standardises the management of personal data and promotes its reuse and all relevant data in the context of service provision, or (after possible transformation) for availability on the open data portal. In addition to the considerations related to the GDPR – General Data Protection Regulation, and the ongoing actions for the transposition of the European Open Data Directive, it is important to take into account the preparations for future European regulation of the Data Governance Act, and also to improve the national contribution to the European Data Portal (https://www.europeandataportal.eu).
INE will create an integrated information infrastructure for territorial knowledge of the country, in matters of housing, the demographic and socio-economic characterisation of families, commercial, industrial and agricultural activity, for use by the public administration, researchers, businesses and families, a data infrastructure for research, and will set up a Data Science Skills Team that will address training and development gaps.